At Tivronex (https://tivronex.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
By accessing or using our platform, you agree to the practices described below.
1. Information We Collect
We may collect personal information that you voluntarily provide when using our services, including:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Login details if you register for courses
- Payment Information: Payment method and billing details when purchasing passes
- Usage Information: Pages visited, time spent on pages, clicks, downloads
- Device and Browser Information: IP address, device type, operating system, browser type
We may also collect information through cookies, web beacons, or similar technologies to improve your experience (see Section 6).
2. How We Use Your Information
We use your information to provide and improve our services, including:
- Delivering course content and updates
- Communicating with you about your account or purchases
- Responding to inquiries or support requests
- Personalizing your learning experience
- Conducting research and analysis to enhance the platform
- Ensuring website security and preventing fraudulent activity
We will never sell your personal information to third parties.
3. Sharing Your Information
We may share your personal information in limited circumstances:
- Service Providers: To trusted third-party vendors for payment processing, hosting, analytics, or other services necessary to operate the platform
- Legal Compliance: To comply with legal obligations or respond to lawful requests by public authorities
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We require all third parties to maintain appropriate security and confidentiality standards.
4. Data Retention
We retain your personal information only as long as necessary to provide services or comply with legal obligations. Once no longer required, data is securely deleted or anonymized.
5. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing and receiving a copy of your personal information
- Correcting or updating inaccurate data
- Requesting deletion of your personal data
- Opting out of marketing communications
- Withdrawing consent for data processing
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences and login details
- Analyze website usage to improve content and functionality
- Display personalized content and recommendations
You can manage cookie preferences via your browser settings or through our cookie consent banner. Please note that disabling cookies may affect some features of the website.
7. Security of Your Information
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include:
- Secure servers and encrypted connections (HTTPS)
- Regular security audits and monitoring
- Limited access to authorized personnel only
While we strive to protect your data, no system is completely secure. We cannot guarantee absolute security of your information.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected data from a minor, please contact us immediately to request deletion.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the “Effective Date” updated. Your continued use of Tivronex after changes indicates acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
Tivronex
3604 30th Ave
Vernon, BC V1T 2E4
Canada
Phone: +1 250-379-0863
Email: [email protected]